As you can see, there is a difference between policies, procedures, standards, and guidelines. Policy. Policies are the big, overarching tenets of your organization. As nouns the difference between plan and procedure is that plan is a drawing showing technical details of a building, machine, etc, with unwanted details omitted, and often using symbols rather than detailed drawing to represent doors, valves, etc while procedure is a particular method for performing a task. A guideline is NOT a suggestion, a guideline is the hospital/organization’s expectation for the way in which things are to be done. (click to tweet this) Google has many different policies, processes and procedures. The procedures then support the policies that you have in place. Professionally and academically, I am a public health graduate and have completed Masters in Public Health (MPH) as WHO-TDR Scholar. 2. Process (aka task, procedure - also incorrectly referred to as business plan or business strategy) A process defines the way that a task is carried out, … For example, a common task for people have today is uploading a video to YouTube. The policy is conduct for intellectual and deed, while a procedure is conduct for deed and performance to accomplish the establishment’s goals. For example, a return procedure should include what to do if the customer has a receipt, does not have proof of purchase or has used the item in question. The procedures then support the policies that you have in place. Businesses normally set rules on how the the work gets done, and will use standard operating procedures, called SOPs, as well as a set of policies and procedures to accomplish work predictably and efficiently. A Process is the highest level description of a large task or series of related tasks. Your organization’s policies should reflect your objectives for your information security program. Food Safety Manual vs Plan vs SOPs vs Policies vs Pre-requisites - posted in SQF Food: I'm new to this forum and new to SQF, am trying to upgrade to SQF at a facility that has an existing HACCP Program. Policies are implemented by establishing clear, compliant expectations (guidelines and procedures), assuring that all involved staff members are familiar with these expectations and monitoring performance to assure that these expectations are followed. • Quality Policies – It indicates information about the plans of the organization and includes high level documentation about the things that the organization is going to do. But the road isn’t your business (unless you’re the government), so let’s use an example that hits closer to home: social media. It is extremely important that policies and procedures are consistent with each other. Procedures are "the specific methods employed to express policies in action in day-to-day operations of the organization" (www.BusinessDictionary.com). Policies are very important parts of the strategies of an organization, while the procedures are more tactical. As a verb policy is to regulate by laws; to reduce to order. Policy can be driven by business philosophy, competition, marketplace pressure, law or regulation and in many cases all of these. Staff are happier as it is clear what they need to do A Policy is a guideline or statement of position with respect to a given topic. From this perspective, policies and procedures are a necessary, and at times, intrusive, means to an end. Here are some definitions to help clarify things. Defining policies procedures protocols and guidance What is a policy. A policy is a deliberate system of principles to guide decisions and achieve rational outcomes. But there are so many similarities in the two concepts that many often use the words interchangeably, which is not correct. Policy vs Procedure. It is extremely important that policies and procedures are consistent with each other. For example, a return procedure should include what to do if the customer has a receipt, does not have proof of purchase or has used the item in question. A policy should be created with the intent to be in place for several years but regularly reviewed and changed as needed. Getting overwelmed by the different layers of documentation. In fact, IT management policies, and related procedures, are often used to limit and control technology utilization, lower operating costs, and limit risk exposure (financial, security, and otherwise). Policy. Policies are the guidelines/set of principles which guide the concerned authority in its course of action. Deviations from a guideline do not constitute a violation of hospital policy expectations if they are justified by valid clinical or operational considerations. Procedure implies the step by step sequence, for the performance of activity within the organisation. Policy vs. Procedure 1.Purpose This "Policy vs. Procedure" document is an aid to those involved in drafting and reviewing proposed policies for inclusion in the SOU Policies web site.